about
MEET THE AUTHOR
Fred E. Jandt is the author of over thirty books including, "Win-Win Negotiating" (translated into seven languages), "Constructive Conflict Management: Asia-Pacific, Alternative Dispute Resolution for Paralegals," "The Customer is Usually Wrong," and "An Introduction to Intercultural Communication" (textbook available in ten editions).
He is known for his work with dispute resolution and mediation and prepares volunteer mediators for the courts through the Riverside County (CA) Department of Community Action.
Fred is an active mediator himself having provided conflict management training for over a hundred organizations, including the California Department of Transportation, American Medical Association, Social Security Administration, GTE Sylvania, and U.S. Postal Service.
Fred is Professor Emeritus of Communication Studies, having been named “Outstanding Professor of the Year,” in 2003. He was Dean of the California State University’s Palm Desert Campus from 2003 until his retirement.
He is currently a trustee of the Desert Community College District in Palm Desert Campus. Named “an influencer” by “Palm Springs Life” magazine,
Fred has served on many boards in the Coachella Valley, including the Palm Springs City Library and the Palm Springs Air Museum.